CREATIVE LIGHTING DESIGNS


FROM VINTAGE PIECES

RADIANT PASTS


About Us

CONTACT

If you wish to contact me, please do so via my Etsy site at RadiantPasts.



POLICIES

PLEASE READ ALL OF THE FOLLOWING POLICIES CAREFULLY

SAFETY

YOUR SAFETY ALWAYS COMES FIRST!
I endeavor to use only the safest practices and supplies in making my lamps. All parts are from trustworthy vendors and are all UL recognized. Connections are covered with wire nuts, and secured with electrical tape and zip ties. I take special precautions to ensure that every turn or connection in the wire is insulated against wear and tear.  I test each lamp thoroughly for safety and durability.  Your lamp will function properly and safely for years to come.

All electrical parts of my lighting designs are UL approved and are purchased from respected dealers. My lamps are made of UL Approved components, but the lamps have not been UL Listed.  “UL-listed” is used for items that are assembled.  The fabric covered cords I use in my designs is not UL listed.  Wire is a element of the construction, not an assembly, it is UL-recognized rather than UL-listed.  

In order to avoid fire hazards, please use the recommended bulb wattage suggested.




TRANSACTIONS  (I am currently using Etsy.com for all transactions.  Please go to:  https://www.etsy.com/shop/RadiantPasts )


SPECIAL ORDERS / CUSTOM DESIGNS  
Do you have a specific piece you’d love to turn into a lamp? We can make it happen.  Just send me some pictures of your piece, your vision of the end result, and then we’ll work together to create your own personal lamp.  Shipping of your piece to me is your responsibility. 
When you send your piece, you are agreeing that the piece may be permanently transformed or even broken in the process.  I try my best to avoid damaging or altering the piece.  However, if I see that damage or alteration is inevitable, I will contact in writing via email and not proceed until I have you written consent.
Payment for custom items:  Payment is expected in full- including estimated shipping charges to begin the design.  Pictures of finished piece will be emailed before the item is shipped.  Please allow 4-6 weeks for your prize to arrive.  Ordering/receiving correct parts, construction and shipping to the customer takes time.

ALL SHIPPING IS THE BUYER’S RESPONSIBILITY.  I SHIP VIA UPS AND USPS UNLESS THE BUYER REQUESTS OTHERWISE.


PAYMENT

I accept credit cards, debit cards and Etsy gift cards (Through your Etsy account).

Sales Tax:  I take care of sales taxes.

CANCELED ORDERS
If you wish to cancel your order, please Convo me as soon as possible. Cancellations are accepted on all items if the cancellation is received before the item ships. See my Returns Policy if the purchase has already been shipped.

RESERVED PRODUCTS / RESERVATION POLICY
I will gladly reserve a product for you.  I require clear communication from you via email regarding your wishes.  ANY RESERVATION BEYOND a 24 HOUR PERIOD requires a non-refundable deposit of %25 of the item’s  total. Please contact me and we will make preparations.


SHIPPING POLICY

As you can tell, my lamps are extremely different.  Thus, shipping requires a different way of thinking.  So, I may require a few extra days to get the packaging and shipping correct.  This ensures that your prize arrives safely and securely every time.  

Shipping costs will include all packaging costs. 

I primarily use UPS and USPS as my shipper.  If you wish to use another shipper, please let me know beforehand.  

If you need the item more quickly, then Convo me and we will make arrangements.

PURCHASES IN EXCESS OF $200.00 REQUIRE A SIGNATURE AT TIME OF DELIVERY. PLEASE ENSURE THAT SOMEONE WILL BE PRESENT TO SIGN. 

If you wish to buy more than one piece, I will combine shipping (if the pieces can be securely sent in the same container. I will refund any overpayment directly to your account on the day of shipping.

I only ship within the United States.